Privacy policy

Privacy Policy

This Privacy Policy explains how Artemisio Collection, operated by ARTEMISIO LLC (“we,” “us,” or “our”), collects, uses, shares, and protects personal information when you visit or make a purchase from artemisiocollection.com.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

When you visit our website, place an order, contact us, or sign up for emails, we may collect personal information, including:

Name
Billing address
Shipping address
Email address
Phone number
Order information
Payment and transaction information
IP address
Device and browser information
Website activity, such as pages viewed, items added to cart, and checkout activity
Any information you choose to provide through contact forms or customer support messages

We collect this information directly from you, automatically through your use of our website, and through Shopify and other service providers that help us operate our store.

How We Use Your Information

We use personal information to:

Process and fulfill orders
Send order confirmations and shipping updates
Provide customer support
Respond to questions and requests
Process payments
Prevent fraud and protect our store
Improve our website, products, and customer experience
Send marketing emails, offers, product updates, or recipes when permitted by law or with your consent
Comply with legal, tax, accounting, security, and business obligations

Shopify and Service Providers

Our store is hosted by Shopify. Shopify provides the e-commerce platform that allows us to sell products, process orders, and operate our online store.

We may share personal information with trusted service providers that help us run our business, including:

Shopify
Payment processors
Shipping carriers
Email marketing platforms
Analytics providers
Advertising platforms
Fraud prevention tools
Customer support tools
Tax, legal, accounting, or business service providers

These service providers may access personal information only as needed to provide services to us or as allowed by their own policies and applicable law.

Payments

Payment information is processed securely through Shopify and/or third-party payment providers. We do not store full credit card numbers on our own systems.

Cookies and Tracking

Our website may use cookies and similar technologies to:

Keep the website working properly
Remember cart and checkout activity
Understand website traffic and performance
Improve the shopping experience
Support advertising, analytics, and marketing

You may be able to manage cookies through your browser settings or through privacy tools available on our website.

Email Marketing

If you sign up for our email list, make a purchase, or otherwise give consent, we may send emails about products, offers, recipes, news, and updates from Artemisio Collection.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us at:

info@artemisiocollection.com

Sharing Personal Information

We do not sell personal information for money.

We may share personal information when necessary to:

Process and ship orders
Operate our website and store
Provide customer support
Process payments
Run analytics, advertising, and marketing
Prevent fraud, security issues, or illegal activity
Comply with laws, regulations, tax obligations, legal requests, or court orders
Protect the rights, safety, and property of ARTEMISIO LLC, our customers, or others

Some privacy laws may define certain advertising, analytics, or tracking activity as “sharing” personal information. Customers may have the right to opt out through our privacy tools or “Your Privacy Choices” page, where available.

Your Privacy Choices and Rights

Depending on where you live, you may have rights related to your personal information, including the right to:

Request access to personal information we have about you
Request correction of inaccurate personal information
Request deletion of certain personal information
Opt out of certain data sharing, targeted advertising, or tracking
Withdraw consent for marketing emails
Request more information about how your personal information is used

To make a privacy request, contact us at:

info@artemisiocollection.com

We may need to verify your identity before completing certain requests.

Data Retention

We keep personal information only as long as necessary for business, legal, tax, accounting, security, order support, and customer service purposes.

Order records may be kept for the period required by law or normal business recordkeeping.

Security

We take reasonable steps to protect personal information from unauthorized access, use, loss, or disclosure.

However, no website, online store, payment system, or electronic storage method can be guaranteed to be 100% secure.

If we become aware of a data security incident that legally requires notification, we will take steps required by applicable law.

Children’s Privacy

Our website is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third-party websites.