Shipping policy

Shipping Policy

Thank you for shopping with Artemisio Collection!

We do our best to process and ship your order quickly so you can enjoy our premium Greek products as soon as possible.

📦 Order Processing

All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
Once your order has been shipped, you will receive a tracking number by email.

🚚 Shipping Times

Delivery times vary depending on your location:

Location	Estimated Delivery Time
United States	3–7 business days
Canada	5–10 business days
Europe	7–15 business days
International	10–20 business days

Please note: delivery times may vary due to customs inspections, weather, or carrier delays.

💰 Shipping Rates

Shipping costs are calculated at checkout based on your location and order weight.

Free shipping may be available during special promotions or for orders over a certain amount (as shown at checkout).

🌍 International Shipping

We offer international shipping to most countries.

Buyers are responsible for any customs duties, import taxes, or fees imposed by their local authorities.

We are not responsible for delays caused by customs.

📦 Lost or Damaged Packages

If your order arrives damaged or missing, please contact us within 7 days of delivery:

📧 info@artemisiocollection.com

Include:

Your order number
A photo of the package and product

We’ll help replace or refund the item as quickly as possible.

🚫 Incorrect Address

Please ensure your shipping address is correct at checkout.

We cannot guarantee changes after the order has been shipped, and we are not responsible for orders delivered to incorrect addresses provided by the customer.